Cancellation & Refund Policy
Last updated: September 10, 2017
Standard Refund Terms
Products purchased from us may be refunded only if cancelled within the following timeframe:
1. Annual Plans - Within 30 days of the date of the transaction.
2. Monthly Plans* - Within 48 hours of the date of the transaction.
* Monthly Plans include all plans with less than a 1 year term (e.g., 3 mos., 6 mos., etc.)
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.
If a Hosting Service has already been performed, then it is nonrefundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
Purchased Product w/ Free Domain
In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on our website and is not subject to any promotion, discount, or other reduction in price).
Products Not Eligible for Refunds
If you have any questions about this Refund Policy, please contact us.
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